About Counselling
What is counselling or psychotherapy?
In the UK, the terms you may commonly hear are therapy, psychotherapy, counselling.
Essentially these terms are used to describe a range of talking therapies.
YCS is a member of the National Counselling & Psychotherapy Society.
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We offer a range of therapies (for adults aged over 18) including:​
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Person centred/Humanistic
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Integrative (a blend of approaches)
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Psychotherapy
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Counselling
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Solution focused therapy
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Art therapy
Our Low-Cost Counselling Service
Affordable, high-quality care.
Our vision is to create a more emotionally resilient and mentally healthy society where individuals are equipped to lead fulfilling, independent lives. We believe that providing affordable, low-cost counselling services are essential in working towards this goal. We offer 12 sessions of counselling in person or online, costing £25 per session. We traditionally have offered weekly sessions but understand that this may not be affordable for some so now offer fortnightly sessions where possible.
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Our counselling is delivered in line with the National Counselling Society and the British Association for Counselling and Psychotherapy (BACP) ethical and good practice guidelines.
Our counselling services are suitable for low – moderate mental health needs.
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In-Person Counselling: Delivered in Cardiff, we offer 1:1 therapeutic sessions in six counselling rooms (3 days a week, Tuesday – Thursday).
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Online Counselling: Available to individuals across Wales, offering flexibility and convenience for those in remote areas. (5 days a week, Monday – Friday).
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Cost
Location
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£25 per session, block of up to 12 sessions.
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In-person (Cardiff)
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Online (Wales-wide)
Who will you see?
What you need to know
Our expert team at YCS will assign a counsellor to meet your needs after the initial assessment call. Most of our volunteer counsellors are in their final year of their studies, being supervised by widely experienced experts assuring high-quality care.
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one session per week or fortnightly where possible.
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Suitable for low-moderate mental health needs
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This is a service for adults only.
If you’re a local business or charity looking to improve your employee's mental health wellbeing please contact us as we run courses that would fit your needs.
Please note we are not a crisis service, if you need crisis support, please contact NHS 111,
option 2. You can also access mental health support via your GP.
Our Full Price Counselling Services
A Pay-It-Forward Model - Make a difference in your life and someone else's.
When you choose full-priced counselling through YCS, your fee helps fund access to
counselling for individuals who may not otherwise be able to afford it. By taking care of your
wellbeing, you’re also helping someone else access the support they need.
We have a team of experienced, qualified counsellors with a wide range of specialisms to
suit your needs.
How it works:
1. Browse Counsellors - View our list of private counsellors here and choose the one that matches your needs.
2. Complete the Referral Form - Fill out our quick referral form below.
3. Confirmation - You’ll receive a confirmation email from YCS.
4. Your Counsellor Gets in Touch - Your chosen counsellor will contact you to arrange your first session and ask you to sign a client contract.
5. Secure Your Sessions - An invoice for your first two sessions will be sent. Payment is required in advance to
confirm your place.
6. Ongoing Sessions - All future sessions must be paid at least 48 hours in advance to proceed.
7. Begin Counselling - Start your journey with compassionate, professional support.
Cost
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£60 per session
Who will you see?
The counsellor of your choice from our team of experts below. If you are unsure how to choose but you would like this service, please contact us so that we can assist you in this.
Location
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In-person (Cardiff)
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Online (Wales-wide)
What you need to know
Our counselling FAQ can be found here for anything that may not have been covered by the description above.
Please note we are not a crisis service, if you need crisis support, please contact NHS 111,
option 2. You can also access mental health support via your GP.
Full Cost Counsellors
~ COMING SOON ~
These counsellors can be requested under our full cost counselling service.
Please fill out our form below to begin this counselling service.
TBC
Counsellor
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Counsellor
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Counsellor
Please fill out our form to request counselling from your chosen expert.
Counselling FAQ
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What issues can counselling and psychotherapy help me with?
Our combination of psychotherapy and counselling has helped many people gain relief and learn effective strategies for tackling a wide range of challenges including: • Making difficult decisions • Finding healthier paths in life that brings you happiness • Working towards success • Managing stress • Work/life balance • Improving self-confidence • Working through mid-life crises • Managing relationships (marriage, divorce, choosing healthier partners, dating, loneliness, jealousy, arguments, pre-marriage issues, friendship issues) • Managing bereavement or loss • Tackling anxiety (panic, social anxiety, claustrophobia) and/or depression • Address potential unhealthy eating patterns • Overcoming the effects of trauma (accidents, traumatic incidents) • Overcoming obsessions (helping with the anxiety of OCD) If the issue you are facing is not listed above feel free to ask us if we can help. If we cannot we may be able to recommend someone who can.
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Will my sessions be confidential?
Maintaining confidentiality is central to our work. Your therapist will not discuss the details of your therapy sessions with anyone else without your permission. Breaking confidentiality would only be considered in the following exceptional circumstances, these include: if your therapist is concerned you may be seriously at risk of harming yourself, harming another person or if another person is seriously of harm to you or if a child is at risk of being harmed. In such instances your therapist will make every effort to discuss the situation with you first but if that was not possible, your therapist would consider contacting relevant services e.g. your GP or emergency services. As a requirement of good ethical practice and a commitment to continuing therapeutic excellence, each therapist discusses clinical work with their clinical supervisor. Their supervisor does not have access to your personal details and is bound by the same rules of confidentiality. If you have any queries about confidentiality please do not hesitate to let us know and we will be pleased to respond.
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How often are appointments?
Normally appointments are at the same time on the same day at weekly intervals. If you require flexibility just let us know.
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How do I apply?
We always take referrals direct from individuals . We regularly receive self-referrals from people signposted to us by healthcare providers and other organisations. Please visit our "Contact" page to begin your application.
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Does online therapy work?
We understand that some people are unable to access our offices for face-to-face counselling. YCS provides an effective online therapy option via our secure platform, Medesk to ensure you are able to access counselling wherever you are. We suggest that our online counselling is as successful for our clients as face-to-face counselling.
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Do I need a counsellor, or a psychiatrist or psychologist?
YCS offers counsellors/therapists to provide a comprehensive service to you. Counsellors/therapists have undergone training in talking therapies and continue throughout their career to undertake continuous professional development. Some counsellors specialise in certain fields such as Trauma, EMDR, schema therapy, CBT. A Chartered psychologist has been trained in the field of psychology and is registered usually with British Psychological Society (BPS) and often The Health and Care Professions Council (HPCP). A Psychiatrist is a medically qualified Doctor who has specialist in the field of psychiatry. Psychiatrists can help you with tests and can prescribe medications. Some psychiatrists have also undertaken training in psychotherapy which enables them to practice within the field of medicine as well as talking therapies.
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Do you inform my GP?
YCS will never communicate with anyone without your explicit permission. We ask for details of the GP you are registered with but would only contact your GP after discussion with you. This is discussed in your initial session and your confidentiality is paramount.
Payment, cancellation and data FAQ
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How much will it cost?
Our low-cost counselling sessions cost £25 per session. Fees will be discussed during the assessment call for this service. Our full cost counselling costs £60 per session.
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How do I pay for my counselling?
YCS requests payment via BACS 24 hours in advance of your counselling session. Your counselling contract will explain payment information before you start your sessions. If you are unable to use any of these services, please discuss your payment options with YCS staff when you complete your referral.
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What if I am unhappy with the service?
We also understand that on rare occasions some people just do not feel able to speak directly to their therapist. In such instances, please contact us on the email below. Your feedback is important and helps us understand how effectively our service is working. We will make every endeavour to address problems where possible. If the issue cannot be addressed internally, we will be pleased to direct you to the therapists appropriate governing body who deal with formal practice complaints.
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Who do you share my data with? (GDPR)
Please see our policy here.
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What is your cancellation policy?
Appointments can be cancelled with 24 hours’ notice. If you cancel an appointment with less than 24 hours’ notice the full fee will be incurred.